Technical difficulties? Share it with humour

October 9, 2008

Websites have problems – it’s a fact of life. But there’s no reason not to admit it to readers – they’re likely to be understanding if you’re up front. (I for one would rather see a single-line explanation message than a page loading like it’s 1994.) For instance, this message from The Walrus even made me smile, despite the fact that I couldn’t access what I wanted. Take a page from their book and make your errors human, when they happen.

The Walrus error message


Leave a Reply

Fill in your details below or click an icon to log in: Logo

You are commenting using your account. Log Out /  Change )

Google+ photo

You are commenting using your Google+ account. Log Out /  Change )

Twitter picture

You are commenting using your Twitter account. Log Out /  Change )

Facebook photo

You are commenting using your Facebook account. Log Out /  Change )


Connecting to %s

%d bloggers like this: